If you have made a deposit by bank transfer but have not submitted a request
You may not have submitted a deposit request, or you may have forgotten to click the "Submit" button when submitting a deposit request.
Please submit another deposit request for the same amount from the bank transfer page.
As soon as the deposit request is confirmed, it will be reflected.
In addition, we have sent a notification to that effect to those affected, so please check your system message or email.
If you have already submitted a deposit request and your bank has already received the money
Please check here for the time it takes for your deposit to be reflected.
If your deposit is not reflected after a few days, please contact our support with your customer number.
If you have made a deposit with Opera Wallet but it is not reflected
Once your payment is confirmed, it will be reflected immediately, but if it is not reflected after some time, please contact our support.
If you have deposited with Slash Web3 Payment, but the payment is not reflected
Please check the remittance status in the Blockchain Explorer.
If the money is successfully transferred but is not reflected after a certain period of time, please contact our support.