Most cases of rejection in the identity verification process are for the following reasons
- The information of the applicant and the submitted documents are different.
- The submitted documents do not correspond to the specified documents.
- The photo image is not clear and cannot be distinguished.
- Submitted documents were issued more than 3 months ago.
If your application is rejected, you will be notified by e-mail with the reason for rejection.
Please check and resubmit your application.
If you do not receive an email or do not understand the reason, please contact our support.